Your booking system knows the booker.
It knows nothing about the table.
CaptiveWiFi captures every guest who connects. CRM synced. Loyalty enrolled. Walk-ins identified. In 15 seconds.
Saturday night.
87 booked. 40 walked in.
You know nothing about the 40.
Your reservations system captures everyone who plans ahead. But 30 to 40% of your covers tonight walked in without a booking. No CRM record. No loyalty profile. No idea if they have been before.
And even for the table that booked, you have one name and one email for a table of four. The other three leave as strangers.
Tonight's service
127 covers. Here's what you actually know.
Every guest who connects to WiFi is captured, identified and synced to your CRM within seconds
From unknown guest
to known customer.
In seconds.
The moment a guest connects to your WiFi, they stop being a stranger. Their identity is captured, your CRM is updated, and loyalty is triggered automatically.
Your team sees it live. Your marketing reacts the same day. No manual work. No missed opportunity.
Eight connected modules.
One platform.
Built exclusively for hospitality. Every feature connects to the next.
Every vertical.
One platform.
Your guests are connecting.
Are you recognising them?
Join 1,500+ hospitality venues turning guest WiFi into their most valuable source of first-party guest data.
No credit card needed. Free plan available. Setup in 30 minutes.