Restaurants

Turn every diner into a regular.

CaptiveWiFi captures first-party guest data at the moment they connect - building your CRM, powering loyalty and driving repeat visits from every cover.

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Works with SevenRooms, OpenTable and ResDiary
GDPR compliant from day one
Live in under an hour
No hardware changes needed
200+ venues across 30+ countries
Sound familiar?

The problems restaurants tell us about every week.

The problem
Most guests leave and you have no way to reach them.
You served 200 covers last Friday. You know none of their names. No email. No way to invite them back.
The problem
Your loyalty programme has low sign-up rates.
App downloads, QR codes, receipt forms. Every extra step loses more guests before they complete enrolment.
The problem
You do not know if a guest has visited before.
First-time visitor or tenth? VIP or walk-in? Without WiFi identity, your team is guessing every time.
How it works

Every WiFi connection is a guest relationship starting.

When a guest connects to your restaurant WiFi, CaptiveWiFi captures their verified email, name and marketing consent - then sends it directly to your CRM, loyalty platform and reservation system.

No manual data entry. No third-party lists. Just clean, first-party data from guests who are already in your venue.

See it in action
1
Guest connects to WiFi They land on your branded portal. Email, name and consent captured in under 15 seconds.
2
Profile created automatically Data synced to your CRM - Airship, Klaviyo, Mailchimp or whatever you use - in real time.
3
Loyalty enrolment triggered If you have a loyalty programme, the guest is enrolled instantly. Wallet card delivered immediately.
4
Returning guests recognised Next visit, they are auto-identified. VIPs, regulars and first-timers all treated differently.
5
Automated follow-up sent Post-visit emails, birthday offers and re-engagement campaigns triggered from every connection.
15s
From WiFi connection to guest profile
+90%
Average marketing opt-in rate across the network
3x more
Opt-ins vs your booking platform
50+
CRM, loyalty and hardware integrations
Built for restaurants

Every feature your team will actually use.

Guest identity at connection
Verified email, name and consent captured at WiFi login. Clean data, every time. AI blocks fake signups automatically.
Live Guest Dashboard
See who is in the room the moment they connect. Walk-ins, VIPs and loyalty members visible to front of house in real time.
GDPR-first consent
Named consent per channel. Email, SMS, loyalty - each collected separately. Never pre-ticked. Always compliant.
Reservation platform sync
WiFi visit data synced to SevenRooms, OpenTable, ResDiary and Collins. Guest profiles enriched with every visit.
Loyalty in 15 seconds
Direct integrations with Leat, Como, Paytronix, Pepper and Square. Guest enrolled at WiFi login. No app needed.
Feedback and reviews
Post-visit surveys sent automatically. Google Reviews monitored. Sentiment tracked. All in one dashboard.
Integrations

Works with the tools you already use.

No rip and replace. CaptiveWiFi layers on top of your existing stack and makes it significantly more powerful.

SevenRooms
OpenTable
ResDiary
Collins
Airship
Klaviyo
Mailchimp
Leat
Como
Square
UniFi
Meraki
View all 50+ integrations
Restaurants

Your guests are connecting.
Are you recognising them?

Every WiFi connection is a guest relationship waiting to start. CaptiveWiFi makes it automatic.

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Also built for

Hotels
Bars and Pubs
Golf Clubs
Food Halls