Live Guest Dashboard

Know who is in the room. Before they order.

Every guest who connects to WiFi appears on your dashboard instantly. Walk-ins, VIPs, returning guests and loyalty members — all visible before they reach the table.

See it in action Back to platform
Saturday evening — Live Guest Dashboard
Connected
47
Returning
31
Walk-ins
19
VIPs
6
Connected guests
T3
Priya Patel
14th visit · VIP · Allergic to nuts
Returning
T7
Marcus Webb
Walk-in · First visit
New
B2
Sarah Kim
Bar guest · Birthday today
Birthday
Updates in real time
No login required for staff
Shareable link for floor team
Works on any device
What you see

Everything your floor team needs. In one view.

The dashboard pulls guest data the moment they connect — no manual entry, no delay.

Guest name and visit count
See who is on their first visit and who is a regular on their 20th. Your team can greet guests by name before they reach the table.
VIP and loyalty status
VIP flags, loyalty tier, points balance and membership status pulled directly from your CRM or loyalty platform in real time.
Birthday and allergy alerts
Birthday flags appear automatically on the day. Allergy information synced from SevenRooms or your CRM — visible before the order is taken.
Walk-in vs reservation
Instantly see which guests booked and which walked in. Walk-ins are flagged so your team knows who needs a profile created or enriched.
Table and section assignment
Guests appear tagged by table or section where your WiFi hardware supports zone detection. Your team sees exactly where each guest is seated.
Lapsed guest detection
Guests who haven't visited in 60, 90 or 180 days are flagged automatically. A win-back moment — identified at the door, not in a spreadsheet.
How it works

From WiFi connection to dashboard in seconds.

1
Guest connects to WiFi
Your branded CaptiveWiFi portal captures name, email and consent. Returning guests connect instantly via One Login — no form at all.
2
Profile matched in real time
CaptiveWiFi checks your CRM, SevenRooms or loyalty platform. Visit history, VIP status, allergies and loyalty data pulled in under a second.
3
Appears on the dashboard
The guest appears instantly on the Live Dashboard. Your floor team sees them on any phone, tablet or screen — no login, no app, no refresh needed.
Pulls data from

Works with your existing reservations and CRM stack.

The dashboard surfaces data from the platforms you already use — no migration, no duplication.

SevenRoomsSevenRooms CollinsCollins ResDiaryResDiary KlaviyoKlaviyo AirshipAirship LeatLeat
See it live

Know who is in the room.
Before they order.

Every guest who connects to WiFi appears on your dashboard instantly. Walk-ins, VIPs, returning guests and loyalty members — all visible before they reach the table.

Book a demo